QUESTIONS & ANSWERS

QUESTIONS & ANSWERS

Do you have any care instructions or tips for maintaining my eyelash extensions?

PRE-CARE INSTRUCTIONS

Prior to your appointment, please thoroughly clean your eyelashes with a mild oil-free cleanser as well as a oil-free eye makeup remover. Your eyelashes should be clear of any makeup residue in order to dedicate the maximal amount of your appointment time to eyelash extension application. A squeaky clean eyelash promotes optimal longevity in adhesion of the eyelash extensions to your natural eyelashes.


AFTER CARE INSTRUCTIONS

For the First 24 Hour Period


Please do not allow your eyelash extensions to get damp/wet. Showering, hot tubs, saunas, steam rooms, facials, tanning, swimming or any activity that will make your eyelash extensions damp/wet is not advised. These activities cause the glue not to cure properly and will cause your eyelash extensions to stick together and/or fall off.

Please do not lay face down or crush/compress your eyelash extensions. Sleeping on your back or side is recommended.

Please do not use cosmetics or moisturizers on or around your eyes.


After the 24 Hour Period


Please use water based eye makeup remover and oil free facial products. This will help you enjoy your eyelash extensions even longer due to sustaining the adhesion of the glue.

Please use moisturizers sparingly around the eye area. Eyeconic Lash Studio upgrade glue is recommended for those who prefer to use oil based facial products.

Please use a heated eyelash curler and avoid using mechanical eyelash curlers.

Please gently wash your eyelashes, outside of your shower in order to avoid the shower water pressure placing stress on your eyelash extensions

Please use lint free materials to clean your eyelash extensions. Cotton swabs/pads are to be avoided.

Please use water based mascara or oil-free mascara on Elite Classic eyelash extensions. Avoid using waterproof mascara on Elite Classic eyelash extensions.

Please do not use any type of mascara on Elite Fusion or Elite Volume eyelash extensions.

Please use eyelash extension safe eyeliner. Liquid eyeliner and waterproof eyeliner are to be avoided.

Please refrain from pulling, picking or rubbing your eyelash extensions, as these actions  can cause damage to your natural eyelashes.

Please refrain from allowing salt, oil, sweat or tears to remain on your eyelash extensions for a prolonged period of time.

It is also necessary to clean your eyelash extensions using a water based eye makeup remover on a daily basis, even if you do not wear makeup. This daily cleaning removes any debris that can build up on your natural eyelashes. Not including this step in your aftercare routine can cause your natural eyelashes to shed early, become weakened and possibly damage your natural eyelash growth.

What should I expect during my eyelash extension appointment?

Your eyelash extensions will last 3-4 weeks depending on your natural eyelash shedding cycle and the quality/consistency of your maintenance routine. We recommend an Elite Fill appointment every 2-3 weeks in order to keep your eyelash extensions looking full and excellent.

What types of materials are used for eyelash extension services at Eyeconic Lash Studio?

Silk Eyelash Extensions
Silk eyelash extensions are light, flexible, soft, shiny, and gradually taper from the center to the outside tip.

Faux Mink Eyelash Extensions
Faux Mink (also known as synthetic mink) eyelash extensions are dark, durable, matte, crafted to mimic authentic mink fur and taper just at the outside tip.

Standard Glue
This glue is used on all Eyeconic Lash Studio services. It is an elite quality adhesive glue that is long lasting, excellent for sensitive eyes, and maintains a strong bond with the eyelash extensions. We highly recommended that water based eye makeup remover and oil free products only be used with this type of glue.

Upgrade Glue
This glue is specifically designed for Eyeconic Lash Studio Elite Classic services. It is an elite quality adhesive glue that is long lasting, excellent for active women and excellent for women who love to wear mascara with their eyelash extensions. Oil based eye makeup can be used with this type of glue. We highly recommended that water based eye makeup remover be used with this type of glue.

How long do eyelash extensions last?

Your eyelash extensions will last 3-4 weeks depending on your natural eyelash shedding cycle and the quality/consistency of your maintenance routine. We recommend an Elite Fill appointment every 2-3 weeks in order to keep your eyelash extensions looking full and excellent.

Are eyelash extensions safe?

Eyeconic Lash Studio eyelash extensions are safe and do not damage natural eyelashes. Natural eyelashes typically shed every four to six weeks. Eyelash extensions simply shed with your natural eyelashes during the shedding process. New natural eyelashes will grow in place of any eyelashes that shed.

Is it safe to have eyelash extensions if I have sensitive eyes?

Eyeconic Lash Studio eyelash extensions are also safe for sensitive eyes. A free patch test can be conducted for anyone who has had sensitivities to glue in the past or for anyone who may have concerns about their potential response to the glue. Patch test results will be evident within 24 hours. We have various high quality glue options and special accommodations if an irritation happens to occur.

What should I do if I have an allergic reaction?

If you experience any eye itching or irritation, please contact Eyeconic Lash Studio at (817) 888-0753 as you may need to have your eyelash extensions treated or removed due to an allergic reaction from the glue or eye pads.

Do I need to take out my contact lenses for my eyelash extension appointment?

We recommend removal of contact lenses prior to your eyelash extension appointment in order to prevent the low-risk possibility of any eye discomfort. However, many people do not have any issues with wearing contact lenses during their appointment.

Is it painful to have eyelash extensions applied?

Eyelash extensions are totally painless! If any itching or irritation occurs, please notify your Elite Lash Stylist as there are several instant remedies available.

Do you cut my natural eyelashes during the process of applying eyelash extensions?

There is absolutely no cutting of any natural eyelashes whatsoever. Our Elite Lash Stylists are committed to maintaining the strength, health, and integrity of your natural eyelashes during the application process.

What is recommended if I need to remove my eyelash extensions?

We offer a safe eyelash extension removal process if it is ever necessary for your eyelash extensions to be removed. Please do not remove your eyelash extensions yourself as this may damage your natural eyelashes.

What are the rescheduling, cancellation, and no-show policies at Eyeconic Lash Studio?

At Eyeconic Lash Studio, your valuable time and elite experience are both very important to us. All appointments require a credit card number in order to reserve your appointment time. Thank you in advance for your understanding. It is our privilege to serve you!

Rescheduling Policy
We ask that you notify us at least 24 hours prior to your appointment time in order to reschedule your appointment. A charge equivalent to 50% of your appointment will be applied in the event that you reschedule your appointment within 24 hours of your appointment time.

Cancellation Policy
We ask that you notify us at least 24 hours prior to your appointment time in order to cancel your appointment. A charge equivalent to 75% of your appointment will be applied in the event that you cancel your appointment within 24 hours of your appointment time.

No-Show Policy
In the event of a no-show, a charge equivalent to 100% of your appointment will be applied.

Does Eyeconic Lash Studio offer refunds?

We do not offer refunds for any products/services at Eyeconic Lash Studio. However, we can provide a credit on your account or a gift card for future products/services. At Eyeconic Lash Studio, it is our commitment to provide you with an elite experience and excellent products/services!